Our mission is to be the best with a reputation that is based on the quality of our product and people. We are committed to operating in a sustainable manner and providing opportunities for our employees to develop and to contribute towards the community we work in.
We will ensure the quality of our products and services through:
• Satisfying our customers by listening to their needs and expectations and developing strong partnerships
• Implement, monitor and maintain the processes in place to meet the requirements of our ISO 9001:2015 certification.
• Complying with customer quality management systems on site
• Aiming to deliver defect-free contracts on time and within budget
• Establishing quality objectives and targets to achieve
• Proactively measuring customer satisfaction and auditing our own processes to continually improve
• Communicating this policy and our requirements to all managers and employees
Our specific targets for 2021 to 2022 are:
• Include quality issues on HSEQ Coordinator inspection template.
• Review quality records maintained on client systems.
Managing Director Rees Flooring
09 November 2021